“I am active duty in the military, and when it came time to move I faced the dilemma of what to do with my house in Hawaii. Considering the market, selling was out of question, so the only option was to rent it out. I figured I could handle the rental myself, thinking, ‘how hard can it be right?’ Wrong!
After waiting for the rent money to come in for 10 months, my financial situation was so desperate that I decided to turn to professionals. Someone I knew recommended Cornerstone Properties to me, so I contacted them and explained my situation. They were great. They were able to find suitable housing for my deadbeat tenants almost immediately thus avoiding a prolonged eviction process; they took care of getting the property rental ready, and within a couple of weeks they found new tenants that are actually paying the rent, and paying it on time. I can’t even begin to express how happy we are with Cornerstone Properties, both my credit card and I.”
"Do you like honesty, like integrity, like reliability? Carl Frazier of Cornerstone has all of these qualities and more. I trust him 100% with my rental property.”
“In October 2011, I received short notice that I would be transferred from Hawaii to Ramstein Air Base, Germany and need to be there by late November. Obviously, I had many concerns with a move half way around the world, but my biggest one was getting our condo in Salt Lake rented out in a timely manner. I considered taking this on alone but soon realized I would be ill prepared manage my property in Hawaii from Europe, so I decided to find a property manage company to assist with managing my investment but had no idea where to begin.
A close colleague and friend of mine mentioned his family had rented a house on Oahu that was managed by Cornerstone Properties. He spoke very highly of the company and gave me their contact information. I went to their website and watched a 10 minute video of Mr. Frazier talking about his company. I was quite impressed with video as Mr. Frazier presented the company's credentials and stated that unlike most property management firms that charge a 10% fee, Cornerstone charges 9%. However, the most important message in the video was that Cornerstone Property is a Christian based business. As a practicing Christian, this was very important for me. I called immediately and made an appointment. Ms. Amanda Frazier met me at my property and I was very comfortable with her. She was very thorough and within 10 days our condo was rented out with a year lease even before my family and I departed Hawaii for Germany. I was ecstatic! The past 10 months working with Cornerstone Properties has been a wonderful experience. I have complete faith my property is in great hands so I'm allowed to concentrate on my career and new surroundings in Germany without any worries. I would recommend Cornerstone Properties to anyone who is looking to have a top rate company manage their property. They are simply outstanding!”
"We love Cornerstone Properties and would recommend them to anyone in need of honest and trustworthy property management services. We get a quick response to all of our concerns from our Property Manager. She makes us feel secure in knowing that our property is in good hands."
"As an owner of rental properties in four cities in two different states, I contract with five different property management firms.....and Cornerstone is the best of all five........when I have a vacancy, Cornerstone practically jumps to start marketing immediately, with the result that my vacancies do not stay vacant long. ......Just as important, when I have a question about one of my units, the Cornerstone staff has the answer for me immediately, with no need to "call back in 3 days." Cornerstone is the best."
"Cornerstone has managed my property for many years and I have never had any problems. Carl Frazier and his team at Cornerstone Properties are courteous, professional and they get the job done! Cornerstone is worry-free property management!"
“We chose to go with Cornerstone Properties out of the four property management companies that we had screened through phone interviews in July 2011. We were given a month notice by the US Navy that we had to pack our house up and head to our next duty station. We were very delighted how Amanda was able to answer all of our 101 questions on how, what, where, and how she was going to be able to help us fix up the house and get a tenant in our property.
Amanda got our place fixed up and a tenant within a month, and when our 1st tenant decided they didn't like the location of our property anymore, she was on top of it in every aspect and was able to get another tenant in with a long term lease quickly keeping the old tenants happy (and of course us too). As a result of her hard work, we are able to feel financially and mentally sound with our property. We couldn't find anyone better for the job. Cornerstone Properties is worth every penny!”
“We are so thankful (blessed) to have Cornerstone Properties managing our rental home for three and a half years. They efficiently handle all repairs, maintenance and speedy change of renters. Anytime there has been situations requiring resolution of issues they have done so with wisdom and integrity."
“Cornerstone has been my property manager for over ten years now. I used to appreciate the periodical notes that Carl used to write on my monthly statements...like "Aloha, roof started to show some leaks during the recent heavy rains; will forward you some bids to repair when I get them."As we progressed to electronic statements, these comments stopped. Whenever I have a question or problem, I can email Carl. His email response time and follow ups are fast and get things solved quickly. It’s been a pleasure working with him over the years.”
"While preparing to move from Kapolei, I searched through many options for a property management company, ultimately deciding to try Cornerstone and being amazed with the result. My experience with them has been wonderful and I can't imagine even dreaming about trying another company! Since the first moment I met with Amanda I was given all the information I needed and then some more, leaving me completely confident in my team. Even with the economy as it is, Cornerstone has done a fantastic job of ensuring that my property is rented with amiable and responsible renters. To this day, I trust Amanda and her team completely to take care of my home while I am off Island. Thanks to them I can concentrate on my current responsibilities without worrying about my home!"
“A friend recommended me to have Cornerstone Properties manage my property. Cornerstone Properties has provided excellent service when I call and deals well with difficult situations that I cannot handle myself. Thank you Cornerstone!”
“From an owner's perspective, I couldn't be happier! Carl has always been responsive and proactive and the proof in the pudding is that my unit has been occupied almost every single day that I've owned it over the past seven years.”
"Cornerstone Properties has been a great experience for me. Due to personal circumstances, we needed to relocate to the East Coast. We wanted to keep our property as a rental and were looking for property managers that provided quality service in a timely manner and at a reasonable cost. When I contacted several companies, the big ones included, Cornerstone stood head and shoulders above the rest! It all started with a responsive call from Amanda Frazier, one of the excellent property managers on staff. All the others either did not return my call or just sent me an information packet. I knew then that I was on the right track since I needed timely responses due to my long distance from Hawaii. Amanda and Cornerstone have not disappointed me. They listened to my needs and were very flexible in meeting all of them. I highly recommend Cornerstone Properties as they have taken the worry out of managing my property. I know it is in good hands."
“Honest, trustworthy and effective are the three words that I would use to describe Cornerstone Properties. Their timely customer service and support are invaluable.”
“Cornerstone Property Management has been a blessing from day one. Prior to Cornerstone Properties taking over I always thought that we couldn’t afford the management fee and decided to self manage. This created a lot of friction among my family with the occasional problems that tenants bring. Now, we have the checks direct deposited and a full accounting is given to me monthly. There is peace in the household again. I do like receiving calls when there is a major decision or something out of the ordinary happens. Your entire staff is professional and efficient and treats each property like it’s their own.”
“I have been with Cornerstone Properties since about 2001 and they have always tried to help me when I needed it and make sure things were explained to me clearly. I am off island and it is important that I leave my property in the hands of someone I can trust. They have worked with me to find the right tenants and keep me informed of what I need to do to keep my property maintained well.”
“Cornerstone Properties has been instrumental in managing multiple properties for my family, while we live out of state. Their staff are very professional, courteous, and knowledgeable. The customer service both to tenants and landlords are top notch. I frequently communicate with their office by email because of the time difference. The staff are very efficient with their responses. The owner also takes the time to call me and offers his expertise on how we should proceed with pertinent issues and critical projects.
We've also had our share of challenging tenants. However, Cornerstone Properties manages to deal with such tenants in a fair and professional manner. We are thousands of miles away from Hawaii and Cornerstone Properties has definitely provided my family peace of mind. Needless to say, Cornerstone Properties has also made my family feel a part of their own ohana. I highly recommend Cornerstone Properties for any tenant and landlord looking for an honest and reliable business to support their needs.”
“I am very grateful for the services provided by Amanda Frazier of Cornerstone Properties. She has been very dependable and trustworthy. As a satisfied customer, I highly recommend Cornerstone Properties!”
“My experience with Cornerstone has been a great one. We've been using Cornerstone for over 13 years and have had no problems with our rental property. Living in California, it's great to know that my home is being well taken care of back in Hawaii.”